Retail-wide efficiency & WFM challenges

Efficiency
Performance

scan and consultation
You want to know exactly how well you are performing and how you can systematically improve your productivity and labour cost management.

Process
focus

modelling and optimisation
You want to objectively weigh up all the potential scenarios for innovations and changes.

Operational
management

creating and embedding it
You want a tangible approach to how you can achieve the best possible efficiency and effectiveness on the floor, how you can enshrine this approach in your organisation and how you can ensure that it lives up to your expectations.

Drawing on our extensive experience, we can quickly assess your situation and your opportunities for improvement and apply our successful approach to help you achieve results. Are any of the following challenges familiar to you? Then we have various proven effective solutions for you.


Challenges | Efficiency performance: scan and consultation 


• You are interested in benchmarking your performance in terms of time spent, labour costs, labour deployment and efficiency.
• You are interested in measuring the hours spent by activity and department. 

• You are interested in identifying and listing specific opportunities for improving your efficiency. 

• You are interested in a transparent cost structure and pricing structure for your (new) business models. 

• You are interested in prioritising the work in your business units in the most effective way. 

• You are interested in knowing/simulating the impact of innovations and changes in your formula. 

• You are interested in independent advice and guidance when choosing a WFM tool. 

• You are interested in obtaining an insight into how your current WFM solution is performing and into how you can improve it.

Drawing on our extensive experience, we can quickly assess your situation and your opportunities for improvement and apply our successful approach to help you achieve results. Are any of the following challenges familiar to you? Then we have various proven effective solutions for you.


Challenges | Process focus: modelling and optimisation

• You are interested in detailed standards for working hours by activity, department, branch and business unit.

• You are interested in budgeting your hours based on expected goods and customer flows per branch.
• You are interested in detailed calculations for innovations designed to improve your efficiency. 

• You are interested in integrating standards in your own planning or WFM tool. 

• You are interested in being able to estimate, budget and apply trends to your labour input and working hours. 

• You are interested predicting and improving your labour deployment for each business unit, branch and department by week, day and interval.
• You are interested in being able to continuously gear your labour deployment to real-time goods and customer flows.
• You are interested in getting better performance out of your WFM solution and being able to improve it on an ongoing basis.

• You are interested in having the tools that will allow you to predict the required labour deployment per branch and department more effectively. 

Drawing on our extensive experience, we can quickly assess your situation and your opportunities for improvement and apply our successful approach to help you achieve results. Are any of the following challenges familiar to you? Then we have various proven effective solutions for you.

Challenges| Operational management: creating and embedding it 

• You are interested in your organisational objectives to be the same across all the various branches and business units.

• You are interested in the mindset and inherent motivation within your company to focus on efficiency – day after day.
• You are interested in your company to be laid out as effectively as possible based on the same comparable standardised processes and KPIs.

• You are interested in your company to have insight into all the individual factors that influence efficiency and effectiveness.
• You are interested in your company to detect, identify and implement opportunities for improvement on an ongoing basis.
• You are interested in your company to work with the WFM solution in the same, uniform way.
• You are interested in your company to have the right skills, tools and the required efficiency mindset. 

• You are interested in your company to have insight into where efficiency is lost and to respond appropriately.

• You are interested in your company to have a clear picture of where improvements really need to be made based on your daily operations.